Customer Service

1. Keviva Team is accessible anytime

We want you to feel free to contact us whenever you need our services or if you have any question about our technologies. You can either contact our offices or talk to one of our attendants on our online chat, or you can directly speak to one of our local representatives. Please, find contact information below:

E-mail: keviva@keviva.com.br
Facebook: Keviva Water Technology
Tel: Head office Utah/USA +1801766-0625
Branch Office Curitiba/Brazil +55 41 30193545

2. We always care about responding in a timely manner:

It is part of the Keviva’s policy that all emails and phone calls must be returned within 24-hours. This is something we are committed to; your timeframe is our main goal.

3. We listen to what our customers have to say

Do you want to be heard? Here at Keviva is primordial for us to listen to what our customers have to say. You always have a valid point for us, that is for sure. Please, do not exitate to give us a call.

4. We treat our customers with respect

Complaining about something? We are all human, and we all make mistakes.  Let’s first focus on what has occurred and figure out the best resolution for the situation.

If we made a mistake, we apologize, and we will do whatever it takes to make the situation right because we enjoy to see your success and to cultivate long-term relationships.

5. We honor our Commitments

We always do what we say. Keviva honors the Guarantee policy and wants to earn your trust, by showing respect and readiness everytime. Making things happen is part of our daily business and we honor it. It is a truly collaborative effort between all departments in our company, then you do not need to wonder who is taking care about your questions, because the answer is: everyone will be.